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This section will be updated as time goes on.
1.)
What are the shipping
charges for UPS orders?
Our shipping and handling is based on what you spend
and zip code. Our minimum order is $50.00 A chart
is below:
|
Merchandise Total |
Schedule A |
Schedule B |
|
$1000.01 Plus |
0% |
5% |
|
$800.01 to $1000 |
3% |
8% |
|
$600.01 to $800 |
6% |
11% |
|
$400.01 to $600 |
9% |
14% |
|
$200.01 to $400 |
12% |
17% |
|
$50 to $200 |
15% |
20% |
Zip Codes beginning with 047, 586 thru 599, 785,
797 thru 994 use Schedule B
All other Zip Codes use Schedule A
2.)
How do I get truck price?
Truck has a few
catches its motor freight. 1) Has to be a commercial delivery address that
can accept 52 ft tractor trailer. 2) The combined weight of the order must
be at least 250lbs. of mixed and match materials. 3) Where indicated you
must by the item by the case or more Items are priced per piece
unless other wise indicated.
3.)
Can I order online?
Currently, We do not
offer online ordering. All Orders must be phoned in, mailed in, or faxed in.
For a Printable Order Form
Click Here
4.)
What is the mailing address, fax number and order numbers?
Our order number is : 1800
541-0399
Our fax number is: 1502 966-2239
The mailing address is: Smart
Shoppers
4200 Produce Rd.
Louisville, Ky
40218
5.)
What are Smart Shoppers business hours?
Monday – Friday 9am
to 5pm eastern standard time.
6.)
How much of an area will a gallon of paint cover? will it paint my car
or truck?
Depending on the skill level of the painter and material
being painted a gallon should cover between 200-600 sq ft.
(a full size car or truck not including inside bed of the truck) to do door
jams, under hood, trunk and/or inside of the truck bed you will need 2
gallons.
7.)
Who is Kirker and what can you tell me about their paint?
Since 1898
the Kirker Automotive line of automotive and fleet refinish products have been
precisely formulated and manufactured utilizing the very best materials
available. Each product is manufactured to meet or exceed the most demanding
automotive industry standards.
Careful attention to detail
yields automotive refinish products that are economical, of high
quality, and virtually trouble free. All color formulas are computer matched
to the vehicle manufacturer's standards. The Quality Control Team at Kirker
Automotive insures that all products are tested for quality and color. The
Kirker Automotive laboratory staff is readily available to offer their
expertise and technical assistance whenever needed. Their toll free number is
1 800 307-7951. for more information please visit
Kirker there
is no link back to us from Kirker's site.
Quick reference
chart click here
8.) How are items are priced?
All items are individually priced the unless otherwise
specified. Case quantities are listed so you can figure out the cost per case
9) Printable Version Of the Start To Finish Directions
Click Here
10.) I don't see an item from a manufacturer's product line, But you carry
some of their other products does Smart Shoppers carry it or can they get
it?
Due to the
large number of products from various manufacturers we can not carry and
list everything they have & produce on our web site. 99% of the time
if you don't see an item give us a call chances are we can have the item in
stock within 5 day's or less (special orders). We try keep everything on the
web site in stock at all times but sell outs do happen ( we usually have the
item back in stock with in a few days).
11.) What are special orders?
Special Order's are products we don't normally stock but will order if a
customer wants the item or item's. Special ordered item's must be paid for
in advance no exceptions. Most special order's do take up to 5 days
for us to receive before we can ship it out to the customer . If we can get
the order to you quicker we will.
12) What does a quart, or gallon, or drum of paint, primer, clear coat,
thinner, reducer, bondo, fiberglass, or wax, weigh (If Your Trying To Go
Truck)?
A
roll/sleeve of Sandpaper weight is approximately
2-4 LBS, Gallon's weight is approximately 9-12 LBS., A
Quart's weight
is approximately 3-5 LBS., A 5 Gallon Pail's weight is
approximately 38-42 LBS., A 16 Gallon mini drum's weight is
approximately 140-150 LBS., A 55 Gallon Drum's weight is
approximately 440 LBS, Most air tools/spray guns
weight is about 4-7 lbs each.
13)What is the different use of spray gun tips?
|
Quick Reference
Chart |
|
Tip Size |
General Use For
Tip Size |
We Carry Spray
Guns With This Size Tip From
Click A Manufacturer |
|
0.8 |
Spot Repair, Detail Painting |
Astro |
|
Sata |
|
Tri-Star |
|
1.0 |
Spot Repair, Detail Painting |
Sata |
|
Sharpe |
|
1.2 |
Spot Repair, Detail Painting, Single Stage Material's
,
Base coats, clear coats |
Devilbiss |
|
Sata |
|
1.3 |
Single Stage material's,
base coats, water borne, clear coats, |
Astro |
|
Devilbiss |
|
Sata |
|
Sharpe |
|
Tri-Star |
|
1.4 |
Single Stage, general material's,
base coats, water borne, clear coats, flakes |
Astro |
|
Devilbiss |
|
Sata |
|
Sharpe |
|
Tri-Star |
|
1.5 |
Single Stage, general material's,
base coats, water borne, clear coats, flakes
|
Astro |
|
Devilbiss |
|
Sharpe |
|
Tri-Star |
|
1.6 |
General materials, flakes, some primers
|
Devilbiss |
|
Sharpe |
|
1.7 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Astro |
|
Sharpe |
|
Tri-Star |
|
1.8 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Devilbiss |
|
Sharpe |
|
1.9 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Astro |
|
2.0 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Tri-star |
|
2.2 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Devilbiss |
|
2.3 |
Heavy solid materials, primer, primer sealers,
polyester primers |
Sharpe |
14) I Want to do a paint job with House Of Kolor but, I don't know
what all I need?
Please Click Here For House Of Color Tech Library it
will answer most questions for more detail you
can always call us toll free.
15) What are the basic steps to a paint job?
here is an article we found and covers the basics
Paint Basics click here.
More to come later
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